I took a trip down memory lane this week. I
had a business
meeting at the hospital where my own Type A
transformation
began. More than twenty years later, the emotion
was still
raw and powerful. I was a departmental director
in that
hospital when I had the brutal wake-up call
that changed my
life and motivated me to help other Type A top
performers
get big results without collateral damage. I
am so very thank-
ful for that horrific experience which helped
me grow into who
I am today.
Ready to ditch the Type A collateral damage?
Want to ramp up your contribution,
leadership and happiness? Looking for an easier
way to be more successful?
Grap your spot in the upcoming teleconference
series, It's
All About You. I
promise your life and your leadership will
never be the same.
Congratulations to Robin Fleischer, Director
of the Graves Center for Calling &
Career at Georgetown College. Robin's blazing
quick response to last week's
Type A Challenge won a 30-minute strategy
session. The answer to the challenge
was Patricia Heaton. She plays the hilarious,
Type A mom, Frankie Heck, on
ABC's The Middle. Stay alert. You never know
when another Type A Challenge
will show up!
Until next week, charge wisely ahead!
It’s
All About You is a ten-session series
of conference
calls which reveals the top 10 traps in Type
A thinking
that can derail your decision-making, problem-solving
and analytical thinking skills. Designed specifically
for turbocharged Type A’s,
It’s All About You gives you practical
tactics and tools to keep your thinking sharp
and to prevent you from becoming burned out,
stressed out and worn out. This
series of conference calls is a must for every
Type A leader and high potential
who wants to rise above the crowd and stay
there. Learn
more.
Sign up before July 31, 2010 and
get this teleseminar at less than 15% of
the cost of having me coach you privately.
Now that’s a professional
development steal. Get
off your butt and grab your spot today.
The Overlooked Credibility Killers
"I'll get the answer to you by
this Friday."
"Let's meet on Tuesday afternoon
to discuss it."
"I'll call you after the meeting
and let you know what happened."
Are you creating small expectations and then
failing to deliver? It's easier to do
than you might realize.
In the moment you create the expectation,
you're sincere. You mean what you're
saying. Then things happen.
You get distracted and forget. An unexpected
problem pops up that demands
your attention. You run out of time in an
overscheduled day. You discover you
need more information before you can have
that promised discussion.
Whatever the reason, you fail to deliver
on that small expectation.
But here's where things can take a stinky
Type A turn. You take yourself off the
hook.
"I'll get the answer to Jack on
Monday. In the big scheme of things, a couple
of
extra days don't really matter. He's so busy
he won't care."
"There's no sense in having the
meeting until I've got all the information
I need.
I don't want to waste everyone's time."
"Nothing of substance happened in
the meeting so there's really nothing to talk
about. I can just tell Sally about it when
I get back to the office. After all, she's
got more important things to do than talk
on the phone."
Unfortunately, everyone else is still dangling
and wondering.
Have you ever been left dangling and wondering?
What went through your mind?
The first time it happened, you probably
gave the person the benefit of the doubt.
The third time it happened, you chalked it
up to the person being overworked or
poorly organized. The fifth time it happened,
you learned you couldn't trust the
person.
Here's the deal. It doesn't take too many
of these small, unmet expectations to kill
your credibility.
3 Tips to Polish Your Credibility