Change reaction: Confusion

People react to change with some version of one of four reactions: anger, sadness, confusion and withdrawal. Over the past two editions, we’ve taken a close look at anger and sadness. In today’s Lightning Byte we’re going to take a closer look at the change reaction of confusion.
“With all the change around here, I don’t [...]

Change Reaction: Anger

Change Reaction: Anger
In last week’s Lightning Byte, I revealed that people react to unwanted change with some version of one of four reactions: anger, sadness, confusion and withdrawal. The underlying anchor for all four of these reactions is fear. It’s perfectly normal to experience these reactions when you are processing and making sense of change. [...]

Bully Impossible

“I need some serious help.”
The nondescript email flagged me down like a stranded motorist on a deserted highway.
“It could take at least an hour just to get through the background and resolving the problem.”
My curiosity snapped to attention. An hour? Must be a humdinger of a gnarly mess.
“I don’t know what to do, but [...]

The Dark Side Of Focus

Whatever you place your attention upon gets bigger.
I bet you’ve heard that mantra before. Turns out that it’s true.
Anybody who’s asked that age old question… “Does this make my butt look bigger?”… knows that the longer you stare at your butt the bigger it becomes.
Productivity gurus, time management bigwigs and new age celebrity authors exhort [...]

How to Say No to Your Boss

Before I dive into how to say no to your boss, I’m going to make two critical assumptions.
My first assumption is that you are not seen as a blamer, complainer, troublemaker or deadwood. I’m going to assume your boss sees you and respects you as a hard-working, top notch contributor. If this is [...]

Seven Type A Career Mastery Mistakes

Mistakes

“I have to ask myself some tough questions.  Why am I doing this work?  In the whole big scheme of things, what real difference does my work make?  When I’m gone, what will I leave behind?  How will I be remembered?  As the wife who was too busy to spend time with her husband?  For [...]

Ten Tactics To Conquer Email

Too_Much_Mail

“I’m getting 350 emails a day.  There’s no way I can keep up with them.”
“If I don’t read my email while I’m on vacation, I’ll never be able to catch up.”
“I can’t get any real work done because of email!”

Is email sucking the productivity right out of you?  Are you struggling to keep up with [...]

Shortchanging Authority?

rankings-or-authority

Ineffective delegation.  Micromanaging.  Poor accountability.  Bulldozing.  Performance shortfalls.  Blaming and complaining.
It’s no secret that most Type A top guns are prone to causing collateral damage in their relentless pursuit of results.
But here’s something you may not know.
One of the most common mistakes Type A leaders make is shortchanging authority.
They define job responsibilities.  They spell out [...]

Slapped By Surprise!

surprise

The small town spinster stands in the spotlight at center stage. Her unruly salt and pepper curls embrace a pudgy, homely face atop a marshmallow body draped in a frumpy dress.
A man in the audience rolls his eyes in disgust and sneers at the woman.
The melody beings and a beautiful voice slices through the [...]

Two Heads Are Not Better

two-faced woman

“I can’t believe this. My direct reports scored me really high. My supervisors scored me low. This is confusing. I don’t understand.”
I run into various flavors of this two-headed Type A monster all the time when debriefing the results of the Tilt360 Leadership Predictor. Sometimes the direct reports score the [...]